RoadSync Outage History

There were 2 RoadSync outages since February 6, 2026 totaling 4h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.roadsync.com

Notice March 5, 2026

Intermittent payment failures

Detected by Pingoru: Mar 05, 2026, 05:52 PM UTC
Resolved: Mar 05, 2026, 07:14 PM UTC
Duration: 1h 22m

Affected: Checkout

Timeline · 4 updates

investigating Mar 05, 2026, 05:52 PM UTC

Roadsync is currently experiencing intermittent payment failures due to issues with downstream payment networks. We will keep you apprised as we diagnose and learn more.
investigating Mar 05, 2026, 06:16 PM UTC

We are continuing to investigate this issue.
monitoring Mar 05, 2026, 06:17 PM UTC

A fix has been identified and implemented. We are monitoring the results.
resolved Mar 05, 2026, 07:14 PM UTC

A fix has been identified and implemented. Systems have returned to normal. Please contact your Roadsync Client Services manager if you are experiencing issues.

Read the full incident report →

Notice February 6, 2026

Hardware Device Payment processing degradation

Detected by Pingoru: Feb 06, 2026, 05:19 PM UTC
Resolved: Feb 06, 2026, 08:25 PM UTC
Duration: 3h 5m

Affected: Checkout

Timeline · 3 updates

monitoring Feb 06, 2026, 05:19 PM UTC

Roadsync partner networks are currently experiencing an issue with EMV Device network connectivity. A fix has been identified and is in implementation. Please contact your Roadsync client success manager with any questions.
monitoring Feb 06, 2026, 07:12 PM UTC

Issue is resolved. Please contact Roadsync if you are experiencing hardware issues.
resolved Feb 06, 2026, 08:25 PM UTC

This incident has been resolved.

Read the full incident report →

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