RoadSync experienced a minor incident on November 18, 2025 affecting Checkout, lasting 5h. The incident has been resolved; the full update timeline is below.
Affected components
Checkout
Update timeline
- identified Nov 18, 2025, 02:04 PM UTC
Cloudflare, a global internet infrastructure provider, is experiencing a global outage event. Several of Roadsync's payment processing partners are affected. While Roadsync Checkout usage is not impacted, some payouts may be delayed. We'll keep you updated as the situation changes.
- identified Nov 18, 2025, 05:36 PM UTC
Services are being restored. Roadsync Checkout usage continues to be not impacted. However, some Instant Payouts will be affected. We will keep you updated.
- resolved Nov 18, 2025, 07:05 PM UTC
Services (including Instant Payouts) are restored. Please contact your Roadsync Client Support team with any questions.