RoadSync experienced a minor incident on May 8, 2026 affecting Checkout, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Checkout
Update timeline
- investigating May 08, 2026, 01:15 AM UTC
We are currently aware of an issue affecting 3DS payments and we will provide updates as they become available.
- identified May 08, 2026, 03:26 PM UTC
We continue to have issues with 3DS-enabled payments. We have implemented a temporary workaround and will keep you apprised of issue resolution. In the meantime, please contact your client success team member if you have questions or concerns.
- identified May 09, 2026, 02:32 AM UTC
We are continuing to work on a fix for this issue.
- resolved May 09, 2026, 02:33 AM UTC
This incident has been resolved.