RoadSync incident

Hardware Device Payment processing degradation

Notice Resolved View vendor source →

RoadSync experienced a notice incident on February 6, 2026 affecting Checkout, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 05:19 PM UTC
Resolved
Feb 06, 2026, 08:25 PM UTC
Duration
3h 5m
Detected by Pingoru
Feb 06, 2026, 05:19 PM UTC

Affected components

Checkout

Update timeline

  1. monitoring Feb 06, 2026, 05:19 PM UTC

    Roadsync partner networks are currently experiencing an issue with EMV Device network connectivity. A fix has been identified and is in implementation. Please contact your Roadsync client success manager with any questions.

  2. monitoring Feb 06, 2026, 07:12 PM UTC

    Issue is resolved. Please contact Roadsync if you are experiencing hardware issues.

  3. resolved Feb 06, 2026, 08:25 PM UTC

    This incident has been resolved.