RoadSync incident

Intermittent payment failures

Notice Resolved View vendor source →

RoadSync experienced a notice incident on March 5, 2026 affecting Checkout, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 05:52 PM UTC
Resolved
Mar 05, 2026, 07:14 PM UTC
Duration
1h 22m
Detected by Pingoru
Mar 05, 2026, 05:52 PM UTC

Affected components

Checkout

Update timeline

  1. investigating Mar 05, 2026, 05:52 PM UTC

    Roadsync is currently experiencing intermittent payment failures due to issues with downstream payment networks. We will keep you apprised as we diagnose and learn more.

  2. investigating Mar 05, 2026, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 05, 2026, 06:17 PM UTC

    A fix has been identified and implemented. We are monitoring the results.

  4. resolved Mar 05, 2026, 07:14 PM UTC

    A fix has been identified and implemented. Systems have returned to normal. Please contact your Roadsync Client Services manager if you are experiencing issues.