RoadSync experienced a minor incident on July 6, 2026 affecting Checkout, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Checkout
Update timeline
- monitoring Jul 06, 2026, 01:27 PM UTC
The Roadsync Application experienced payment failures from approximately 9:00 to 9:20 EST due to an upstream processor issue. A root cause fix is identified and being implemented.
- resolved Jul 06, 2026, 02:31 PM UTC
This incident has been resolved. Please contact your Client Success representative with any questions.