RM Technology incident

Graphing issue on safetynet dashboard

Minor Resolved View vendor source →

RM Technology experienced a minor incident on February 24, 2023 affecting RM Connectivity, lasting 9d 22h. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2023, 12:14 PM UTC
Resolved
Mar 06, 2023, 10:35 AM UTC
Duration
9d 22h
Detected by Pingoru
Feb 24, 2023, 12:14 PM UTC

Affected components

RM Connectivity

Update timeline

  1. identified Feb 24, 2023, 12:14 PM UTC

    We are aware about graphing issue on safetynet dashboard affecting safetynet customers. There is no service impact to Browsing/Safetynet Service. Our Engineers are actively working to resolve the issue.

  2. resolved Mar 06, 2023, 10:35 AM UTC

    Issue has been fixed and the graphing platform is working as expected