RM Technology incident

Delay processing browsing logs and issuing safeguarding alerts

Minor Resolved View vendor source →

RM Technology experienced a minor incident on May 20, 2026 affecting SafetyNet Plus and SafetyNet Plus Transparent Module, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 01:09 PM UTC
Resolved
May 20, 2026, 01:17 PM UTC
Duration
7m
Detected by Pingoru
May 20, 2026, 01:09 PM UTC

Affected components

SafetyNet PlusSafetyNet Plus Transparent Module

Update timeline

  1. monitoring May 20, 2026, 01:09 PM UTC

    There is currently a delay in processing browsing logs and issuing safeguarding alerts. We expect this to resolve imminently and will update again as soon as this is the case.

  2. monitoring May 20, 2026, 01:14 PM UTC

    Issue resolved. Delayed logs have been processed and any safeguarding alerts issued.

  3. resolved May 20, 2026, 01:17 PM UTC

    Issue resolved.