RM Technology incident

Unable to define new policy names in SafetyNet

Minor Resolved View vendor source →
Started
Apr 10, 2026, 03:28 PM UTC
Resolved
Apr 16, 2026, 01:01 PM UTC
Duration
5d 21h
Detected by Pingoru
Apr 10, 2026, 03:28 PM UTC

Affected components

SafetyNet Plus

Update timeline

  1. investigating Apr 10, 2026, 03:28 PM UTC

    We have received reports that users are unable to name a new policy in the SafetyNet System. This does not affect amendments to existing policies, only new policies being created. Our Teams are currently working on a fix, and an update will be provided in due course.

  2. resolved Apr 16, 2026, 01:01 PM UTC

    Our development team have identified and have released a fix allowing new policies to be created. Should you continue to experience issues with this functionality, please raise this with our Support Teams via your usual channels.

Looking to track RM Technology downtime and outages?

Pingoru polls RM Technology's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when RM Technology reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track RM Technology alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring RM Technology for free

5 free monitors · No credit card required