RM Technology experienced a minor incident on April 20, 2026 affecting DNS, lasting 17d 21h. The incident has been resolved; the full update timeline is below.
Affected components
DNS
Update timeline
- investigating Apr 20, 2026, 12:26 PM UTC
We are aware of an issue preventing customers from making changes to their DNS records. We are currently investigating and will provide an update as soon as one is available
- resolved May 08, 2026, 09:34 AM UTC
We have identified the root cause of customers being unable to make DNS changes. This has been rectified and confirmed as working. Should you continue to encounter issues with changing DNS records, please log this via your normal support channels.