RM Technology incident

BBC browsing issues through RM proxies

Minor Resolved View vendor source →

RM Technology experienced a minor incident on May 3, 2023 affecting RM Connectivity, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
May 03, 2023, 01:09 PM UTC
Resolved
May 05, 2023, 01:46 PM UTC
Duration
2d
Detected by Pingoru
May 03, 2023, 01:09 PM UTC

Affected components

RM Connectivity

Update timeline

  1. investigating May 03, 2023, 01:09 PM UTC

    We are aware about few customers experiencing browsing issues to bbc.co.uk . Our Engineers are actively investigating on this. Further updates will follow

  2. monitoring May 05, 2023, 07:59 AM UTC

    The browsing performance to bbc.co.uk site seems to be stable at the moment. We are constantly monitoring the stats.

  3. resolved May 05, 2023, 01:46 PM UTC

    Our engineers had been actively monitoring the browsing issues with bbc.co.uk and the issue seems to be resolved by now. Hence closing this case.