RM Technology incident

speed.rm.com Down

Critical Resolved View vendor source →

RM Technology experienced a critical incident on May 9, 2023 affecting RM Connectivity, lasting 9d 8h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2023, 02:15 AM UTC
Resolved
May 18, 2023, 11:02 AM UTC
Duration
9d 8h
Detected by Pingoru
May 09, 2023, 02:15 AM UTC

Affected components

RM Connectivity

Update timeline

  1. investigating May 09, 2023, 02:15 AM UTC

    We are currently facing issues with our speedtest server as a result, our speedtest site http://speed.rm.com/ will be down. We are coordinating with Datacenter to resolve this issue.

  2. investigating May 12, 2023, 04:32 PM UTC

    Permanent fix has been applied to restore the hardware fault in our speedtest server.We have monitored the services and no issues identified post maintenance.As such we will close this incident.

  3. resolved May 18, 2023, 11:02 AM UTC

    We have monitored the services and all looks stable . As such we are closing this incident.