RM Technology incident

Resiliency degradation with Safetynet infrastructure

Minor Resolved View vendor source →

RM Technology experienced a minor incident on August 27, 2023 affecting RM Connectivity, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2023, 04:03 AM UTC
Resolved
Aug 30, 2023, 08:52 AM UTC
Duration
3d 4h
Detected by Pingoru
Aug 27, 2023, 04:03 AM UTC

Affected components

RM Connectivity

Update timeline

  1. identified Aug 27, 2023, 04:03 AM UTC

    we are aware of a resiliency issue affecting our Safetynet infrastructure , the issue has been raised with data center and is been coordinated for a fix

  2. monitoring Aug 27, 2023, 01:53 PM UTC

    The resiliency issue affecting our Safetynet infrastructure has been fixed. We are currently closely monitoring the devices.

  3. resolved Aug 30, 2023, 08:52 AM UTC

    We have monitored the affected service and it remains stable. As such we are now closing this incident.