Riege Software incident

2026-11-18 Maintenance Notification - DE Customs Network Infrastructure

Ongoing since 11:35 AM UTC, affecting Scope and 🇩🇪 Germany.

investigating Nov 12, 2026, 11:35 AM UTC

Dear Sir or Madam, Please be advised that scheduled maintenance on our network infrastructure will take place on 18 November 2026 from 11:00 UTC to 12:00 UTC. Based on our current planning, we do not expect any interruption or degradation of services during this maintenance window. The activities will be performed in a manner designed to maintain full service availability. Should you nevertheless experience any issues or service disruptions during this period, please report them through the usual support channels. Thank you for your understanding. Kind regards, IT Operations Team

Started
Nov 12, 2026, 11:35 AM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
Nov 12, 2026, 11:35 AM UTC

Affected components

Scope🇩🇪 Germany

Update timeline

  1. investigating Nov 12, 2026, 11:35 AM UTC

    Dear Sir or Madam, Please be advised that scheduled maintenance on our network infrastructure will take place on 18 November 2026 from 11:00 UTC to 12:00 UTC. Based on our current planning, we do not expect any interruption or degradation of services during this maintenance window. The activities will be performed in a manner designed to maintain full service availability. Should you nevertheless experience any issues or service disruptions during this period, please report them through the usual support channels. Thank you for your understanding. Kind regards, IT Operations Team

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