RGE Studio incident

BEE Pro Site Login Issues

Resolved after 5 hours 47 minutes, affecting Web Portal, on May 12, 2020.

monitoring May 12, 2020, 03:52 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 12, 2020, 03:22 PM UTC
Resolved
May 12, 2020, 09:10 PM UTC
Duration
5h 47m
Detected by Pingoru
May 12, 2020, 03:22 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating May 12, 2020, 03:22 PM UTC

    We are currently investigating an issue with logging in. We will update as we know more.

  2. monitoring May 12, 2020, 03:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2020, 09:10 PM UTC

    We've received reports that the issues have resolved.

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