RGE Studio incident

INCIDENT - Beefree Web Portal

Notice Resolved View vendor source →

RGE Studio experienced a notice incident on October 14, 2026 affecting Web Portal, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 12:24 PM UTC
Resolved
Oct 14, 2026, 12:32 PM UTC
Duration
8m
Detected by Pingoru
Oct 14, 2026, 12:24 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Oct 14, 2026, 12:24 PM UTC

    Since 12:21 UTC on October 14, 2026, we’ve been experiencing an issue that makes the RGE Studio Web Portal unreachable. As a result, the editor may fail to load or become unresponsive, and login attempts may fail. Our team is already investigating the cause and working to restore service as quickly as possible. We’ll post an update here as soon as we have more information. We apologize for the inconvenience.

  2. resolved Oct 14, 2026, 12:32 PM UTC

    We traced the issue to an internal service responsible for signing users in and loading the editor. After restarting it, the issue was resolved, and the RGE Studio Web Portal is fully operational again.