Resolved after under a minute, affecting Web Portal, on September 19, 2026.
We implemented temporary contingencies to prevent the issue from happening again while we continue investigating the root cause. The service is now stable, and we are continuing to monitor.
Affected components
Update timeline
- investigating Sep 19, 2026, 06:09 PM UTC
Starting today at 17.39 UTC, our service responsible for the creation of PDFs and thumbnails has been experiencing outages. As a result, you may experience longer wait times or errors when trying to generate PDFs, and thumbnails may fail to update. Other services are operational as normal. Our team is investigating the root cause and preparing a fix.
- resolved Sep 19, 2026, 06:10 PM UTC
We implemented temporary contingencies to prevent the issue from happening again while we continue investigating the root cause. The service is now stable, and we are continuing to monitor.
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