RGE Studio incident

Performance degradation on BEE Pro backend services

Resolved after 44 minutes, affecting Web Portal, on July 24, 2023.

monitoring Jul 24, 2023, 09:56 AM UTC

The team has identified the issue and deployed a fix. We are monitoring the situation.

Started
Jul 24, 2023, 09:11 AM UTC
Resolved
Jul 24, 2023, 09:56 AM UTC
Duration
44m
Detected by Pingoru
Jul 24, 2023, 09:11 AM UTC

Affected components

Web Portal

Update timeline

  1. investigating Jul 24, 2023, 09:53 AM UTC

    We are experiencing a substantial degradation of performance in our BEE Pro backend services. The team is investigating

  2. monitoring Jul 24, 2023, 09:56 AM UTC

    The team has identified the issue and deployed a fix. We are monitoring the situation.

  3. resolved Jul 24, 2023, 10:02 AM UTC

    The issue has been resolved and all services are operational.

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