RGE Studio incident

File Manager Errors

Resolved after 4 hours 36 minutes, affecting Web Portal, on May 2, 2024.

monitoring May 02, 2024, 06:05 PM UTC

We've implemented a fix and are monitoring the results.

Started
May 02, 2024, 04:10 PM UTC
Resolved
May 02, 2024, 08:47 PM UTC
Duration
4h 36m
Detected by Pingoru
May 02, 2024, 04:10 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating May 02, 2024, 04:10 PM UTC

    We are currently investigating an issue with the Beefree file manager.

  2. identified May 02, 2024, 05:18 PM UTC

    We've identified the issue and our team is implementing a fix.

  3. monitoring May 02, 2024, 06:05 PM UTC

    We've implemented a fix and are monitoring the results.

  4. resolved May 02, 2024, 08:47 PM UTC

    The incident is resolved.

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