RevenueCat incident

Increase rate of timeouts from Apple StoreKit 2 API Calls

Ongoing since 05:19 AM UTC, affecting Apple Receipt Server.

identified Nov 12, 2026, 08:21 AM UTC

We are still seeing elevated latency but have determined that this is limited to just the sandbox environment.

Started
Nov 12, 2026, 05:19 AM UTC
Resolved
Ongoing
Duration
● 4h 32m
Detected by Pingoru
Nov 12, 2026, 05:19 AM UTC

Affected components

Apple Receipt Server

Update timeline

  1. identified Nov 12, 2026, 05:19 AM UTC

    We are seeing an increase in timeouts in requests to Apple's StoreKit 2 APIs impacitng a small percentage of traffic. We've enabled mitigation measures to minimize the impact and will continue monitoring the issue and posting updates here.

  2. identified Nov 12, 2026, 08:21 AM UTC

    We are still seeing elevated latency but have determined that this is limited to just the sandbox environment.

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