RevenueCat incident

Increased rate of errors from Apple Store Kit 1 API.

Resolved after 45 minutes, affecting Apple Receipt Server, on November 10, 2026.

monitoring Nov 10, 2026, 07:14 PM UTC

The error rate has returned to zero. We are now reprocessing all purchases that failed to be processed during the outage.

Started
Nov 10, 2026, 06:52 PM UTC
Resolved
Nov 10, 2026, 07:37 PM UTC
Duration
45m
Detected by Pingoru
Nov 10, 2026, 06:52 PM UTC

Affected components

Apple Receipt Server

Update timeline

  1. monitoring Nov 10, 2026, 06:52 PM UTC

    We've noticed degraded performance and an increased error rate with Apple's StoreKit 1 servers. If you've configured valid Subscription Key credentials for your App Store app in the RevenueCat dashboard, you're not affected by this, as we use Apple's unaffected StoreKit 2 servers to process your purchases. If not, some app store in app purchases may be delayed or fail to be processed. We've enabled mitigation measures to minimize the impact and will continue monitoring the issue and posting updates here.

  2. monitoring Nov 10, 2026, 06:52 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 10, 2026, 07:14 PM UTC

    The error rate has returned to zero. We are now reprocessing all purchases that failed to be processed during the outage.

  4. resolved Nov 10, 2026, 07:37 PM UTC

    We have reprocessed all the affected purchases. The incident is resolved.

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