RevenueCat Outage History

RevenueCat is up right now

There were 13 RevenueCat outages since February 5, 2026 totaling 25h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.revenuecat.com

Minor April 28, 2026

Elevated error rates

Detected by Pingoru
Apr 28, 2026, 09:59 PM UTC
Resolved
Apr 28, 2026, 10:54 PM UTC
Duration
54m
Affected: API UptimeEvent Dispatching
Timeline · 3 updates
  1. investigating Apr 28, 2026, 09:59 PM UTC

    We're currently investigating an increased error rate on some of our APIs

  2. monitoring Apr 28, 2026, 10:32 PM UTC

    A fix has been implemented to address database deadlocks that were degrading API performance. The system is now stable and performance has recovered. We are still observing some delays in webhook delivery, but these are improving and we expect them to fully recover shortly.

  3. resolved Apr 28, 2026, 10:54 PM UTC

    All systems are now operating normally. Event delivery has fully caught up, and performance has returned to expected levels.

Read the full incident report →

Minor April 22, 2026

Increased rate-limit errors on API V2 endpoints

Detected by Pingoru
Apr 22, 2026, 07:09 PM UTC
Resolved
Apr 22, 2026, 07:42 PM UTC
Duration
33m
Affected: API Uptime
Timeline · 3 updates
  1. identified Apr 22, 2026, 07:09 PM UTC

    At 18:27 UTC we noticed an increase in rate-limit errors from our v2 API endpoints for some developers since ~14:00 UTC. We have identified the issue and are implementing a fix.

  2. monitoring Apr 22, 2026, 07:24 PM UTC

    A fix has been implemented and rate-limit errors are back to baseline. We will continue to monitor.

  3. resolved Apr 22, 2026, 07:42 PM UTC

    The incident has been resolved.

Read the full incident report →

Critical April 18, 2026

Degradation of service

Detected by Pingoru
Apr 18, 2026, 08:42 PM UTC
Resolved
Apr 18, 2026, 09:10 PM UTC
Duration
28m
Affected: API Uptime
Timeline · 3 updates
  1. investigating Apr 18, 2026, 08:42 PM UTC

    We have noticed a degradation of service and are investigating the issue.

  2. investigating Apr 18, 2026, 08:46 PM UTC

    We are currently experiencing an incident affecting parts of RevenueCat’s web infrastructure. To reduce impact for customers and their users, mitigations have been activated: What should continue to work normally: apps should continue to load paywalls using cached product data, users should still be able to complete purchases, and users who purchase during this period should continue to receive access to the content or features they bought What will not work normally during this incident: some real-time and customization features may be degraded while Fortress is active. This includes Offering experiments and customer-specific Offering customization, which may not be applied during the incident. Webhooks and some third-party integration events may also be delayed rather than delivered in real time What happens after recovery: once normal service is restored, we will replay queued requests so purchase records, entitlement confirmation, webhooks, and downstream events can be reconciled We are actively working to restore full service and will continue to share updates as we make progress

  3. resolved Apr 18, 2026, 09:10 PM UTC

    The underlying infrastructure issue has been addressed, and RevenueCat services are now operating normally again. Temporary mitigations have been removed as full service has been restored. We are continuing to monitor the system closely to ensure stability.

Read the full incident report →

Notice April 17, 2026

Degraded API Performance

Detected by Pingoru
Apr 17, 2026, 08:27 AM UTC
Resolved
Apr 17, 2026, 07:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 17, 2026, 08:27 AM UTC

    Earlier today, around 7:20 AM UTC, we had slightly elevated error rates on our API for about 5 minutes due to database maintenance. The RevenueCat SDK will handle this gracefully, but API users may have noticed a brief increase in errors.

Read the full incident report →

Minor April 10, 2026

Scheduled Data Exports delayed for GCP

Detected by Pingoru
Apr 10, 2026, 07:49 AM UTC
Resolved
Apr 10, 2026, 10:42 AM UTC
Duration
2h 53m
Affected: Scheduled Data Exports
Timeline · 5 updates
  1. investigating Apr 10, 2026, 07:49 AM UTC

    We have detected some issues causing some delays with Schedule Data Export deliveries to GCP

  2. identified Apr 10, 2026, 08:24 AM UTC

    We have identified an issue with Scheduled Data Exports. We’re rolling out a fix.

  3. monitoring Apr 10, 2026, 09:04 AM UTC

    Fix has been rolled out and we are redelivering exports that were affected.

  4. monitoring Apr 10, 2026, 10:42 AM UTC

    The issue affecting Scheduled Data Exports to GCP has been fully resolved. All delayed exports have now been successfully delivered, and export processing is operating normally.

  5. resolved Apr 10, 2026, 10:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

ARR/MRR charts are incorrect for some users

Detected by Pingoru
Mar 31, 2026, 09:59 AM UTC
Resolved
Mar 31, 2026, 03:44 PM UTC
Duration
5h 44m
Affected: Charts
Timeline · 4 updates
  1. identified Mar 31, 2026, 09:59 AM UTC

    We have identified a problem affecting the Play Store which results in inflated MRR/ARR numbers for Charts v3. We have identified the problem and we are working on a fix.

  2. identified Mar 31, 2026, 12:42 PM UTC

    We have found that the issue only affects charts for Play Store products that have two introductory offers. We are currently testing our fix before the final deployment and backfilling of the affected charts.

  3. identified Mar 31, 2026, 03:43 PM UTC

    We have applied the fix, and we are currently backfilling the affected charts.

  4. resolved Mar 31, 2026, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

Ongoing issue dispatching events to webhooks with certain integrations

Detected by Pingoru
Mar 16, 2026, 07:45 PM UTC
Resolved
Mar 16, 2026, 09:01 PM UTC
Duration
1h 15m
Affected: Event Dispatching
Timeline · 5 updates
  1. investigating Mar 16, 2026, 07:45 PM UTC

    We're currently investigating an issue with dispatching events via webhooks for certain integration

  2. investigating Mar 16, 2026, 07:46 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 16, 2026, 08:11 PM UTC

    We've located and fixed the issue that was causing webhook integrations using AWS API gateway to fail.

  4. identified Mar 16, 2026, 08:11 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Mar 16, 2026, 09:01 PM UTC

    The issue has been resolved and all failed webhook events have been dispatched.

Read the full incident report →

Minor March 6, 2026

Elevated Error Rates.

Detected by Pingoru
Mar 06, 2026, 06:40 AM UTC
Resolved
Mar 06, 2026, 06:40 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 06, 2026, 06:40 AM UTC

    From 6:10 to 6:25 UTC, we had slightly higher API error rates due to a database infrastructure issue. The incident has been resolved. App using the RevenueCat SDK were not impacted.

Read the full incident report →

Minor February 19, 2026

Dashboard: Charts V3 Beta availability issues

Detected by Pingoru
Feb 19, 2026, 02:48 AM UTC
Resolved
Feb 19, 2026, 05:23 AM UTC
Duration
2h 35m
Affected: Charts
Timeline · 5 updates
  1. investigating Feb 19, 2026, 02:48 AM UTC

    We are currently investigating an issue with the Charts V3 Beta not showing data. Workaround: Disable Charts V3 via the switch (top right) in the dashboard.

  2. identified Feb 19, 2026, 03:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 19, 2026, 04:34 AM UTC

    * Charts V3 Beta is currently disabled for all users. * We have repaired the underlying problem, but we have to apply further fixes to prevent the issue from re-triggering.

  4. monitoring Feb 19, 2026, 05:08 AM UTC

    The underlying infrastructure issue has been resolved. We are gradually re-enabling services and monitoring for stability. Charts V3 Beta remains disabled as a precaution and will be re-enabled once we confirm full stability.

  5. resolved Feb 19, 2026, 05:23 AM UTC

    Charts V3 Beta is now available again for all users. The underlying infrastructure issue has been resolved. Data processing jobs are still being re-enabled and any data gaps will be backfilled automatically.

Read the full incident report →

Major February 10, 2026

Increased error rate on our API

Detected by Pingoru
Feb 10, 2026, 08:45 PM UTC
Resolved
Feb 11, 2026, 12:35 AM UTC
Duration
3h 50m
Affected: API UptimeOverviewChartsCollaboratorsCustomer ListsExperimentsLoginPaywalls Editor
Timeline · 8 updates
  1. investigating Feb 10, 2026, 08:45 PM UTC

    We're currently investigating an increased error rate on some of our APIs.

  2. investigating Feb 10, 2026, 09:02 PM UTC

    We believe we have identified an issue with Cloudfront, and we have applied an emergency mitigation. We're seeing recovery on SDK APIs.

  3. monitoring Feb 10, 2026, 09:13 PM UTC

    We’ve recovered the SDK API, and purchases from your app are now being processed successfully. Some dashboard functionality may still be unreliable. Our team is continuing to work on mitigating the CloudFront issues, and we’ll share further updates as progress is made.

  4. monitoring Feb 10, 2026, 09:20 PM UTC

    We’ve recovered the SDK API, and purchases from your app are now being processed successfully. Some dashboard functionality and paywall assets may still be unavailable. Our team is continuing to work on mitigating the CloudFront issues, and we’ll share further updates as progress is made.

  5. monitoring Feb 10, 2026, 09:47 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Feb 10, 2026, 10:06 PM UTC

    We purged the DNS cache and are starting to see improving dashboard error rates. There is still a long tail of errors we are monitoring.

  7. monitoring Feb 10, 2026, 10:11 PM UTC

    The primary DNS servers have recovered and updates have propagated to most DNS providers. Note that some ISPs and network setups might cache DNS entries longer, so errors might persist and might take longer to resolve for some users.

  8. resolved Feb 11, 2026, 12:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 9, 2026

Experiments data delayed

Detected by Pingoru
Feb 09, 2026, 02:38 PM UTC
Resolved
Feb 09, 2026, 05:28 PM UTC
Duration
2h 50m
Affected: Experiments
Timeline · 2 updates
  1. monitoring Feb 09, 2026, 02:38 PM UTC

    We are currently experiencing delayed data in our experiments pipelines. The issue has been identified and fixed. We are now waiting for the jobs to finish processing.

  2. resolved Feb 09, 2026, 05:28 PM UTC

    All experiment pipeline jobs have finish successfully and the data is now up to date. We are sorry for the inconveniences this may have caused you.

Read the full incident report →

Notice February 9, 2026

Delayed Webhook Delivery

Detected by Pingoru
Feb 09, 2026, 05:37 AM UTC
Resolved
Feb 09, 2026, 04:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 09, 2026, 05:37 AM UTC

    From ~4:30 UTC to ~5:30 UTC webhook delivery time regressed to up to a few minutes delay (from the usual second or two). The underlying issue has been fixed and delivery time is back down to normal latency.

Read the full incident report →

Notice February 5, 2026

Delayed experiment results

Detected by Pingoru
Feb 05, 2026, 09:21 PM UTC
Resolved
Feb 06, 2026, 01:20 AM UTC
Duration
3h 59m
Timeline · 2 updates
  1. identified Feb 05, 2026, 09:21 PM UTC

    The issue has been identified and we are working on a fix, sorry for the inconveniences.

  2. resolved Feb 06, 2026, 01:20 AM UTC

    The incident has resolved, and the experimental results are up to date.

Read the full incident report →

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