Returnflows incident

DAO Elevated Error Rate

Resolved after 54 minutes, affecting Carriers (DAO), on November 11, 2026.

resolved Nov 11, 2026, 02:36 PM UTC

We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed!

Started
Nov 11, 2026, 01:41 PM UTC
Resolved
Nov 11, 2026, 02:36 PM UTC
Duration
54m
Detected by Pingoru
Nov 11, 2026, 01:41 PM UTC

Affected components

Carriers (DAO)

Update timeline

  1. investigating Nov 11, 2026, 01:41 PM UTC

    We are currently experiencing issues with DAO's services. This may cause delays or errors when creating shipments, generating labels, and updating tracking information in Returnflows. We are in contact with DAO and are working to clarify the extent of the problems. We are continuously monitoring the situation and will share further updates as soon as we have more information. We apologize for any inconvenience this may cause and thank you for your patience.

  2. resolved Nov 11, 2026, 02:36 PM UTC

    We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed!

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