Retool incident

Elevated Latency on Query Execution (Retool Cloud)

Minor Resolved View vendor source →

Retool experienced a minor incident on October 2, 2026 affecting Resource Queries, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 05:13 PM UTC
Resolved
Oct 02, 2026, 07:40 PM UTC
Duration
2h 26m
Detected by Pingoru
Oct 02, 2026, 05:13 PM UTC

Affected components

Resource Queries

Update timeline

  1. investigating Oct 02, 2026, 05:13 PM UTC

    Some customers may experience slower than normal query load times. We're actively investigating and will provide updates as we learn more.

  2. monitoring Oct 02, 2026, 06:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2026, 07:40 PM UTC

    This incident has been resolved.