Retool incident

Retool MCP connection failures

Minor Resolved View vendor source →

Retool experienced a minor incident on September 8, 2026 affecting Platform APIs, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 03:16 PM UTC
Resolved
Sep 08, 2026, 05:30 PM UTC
Duration
2h 13m
Detected by Pingoru
Sep 08, 2026, 03:16 PM UTC

Affected components

Platform APIs

Update timeline

  1. monitoring Sep 08, 2026, 03:16 PM UTC

    A fix has been implemented for the issue causing intermittent "Session not found" connection failures on the Retool MCP server. We are currently monitoring the results to confirm full resolution. If you were running into this error, please retry to create a new session.

  2. resolved Sep 08, 2026, 05:30 PM UTC

    This incident has been resolved.