Retool incident

Retool MCP connection errors

Resolved after 6 hours 10 minutes, affecting Platform APIs, on September 14, 2026.

monitoring Sep 14, 2026, 07:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 14, 2026, 04:07 PM UTC
Resolved
Sep 14, 2026, 10:18 PM UTC
Duration
6h 10m
Detected by Pingoru
Sep 14, 2026, 04:07 PM UTC

Affected components

Platform APIs

Update timeline

  1. investigating Sep 14, 2026, 04:07 PM UTC

    We're investigating an issue causing some users to experience errors when connecting to Retool's MCP server. Some connections may fail. We're working on a fix and will provide updates as we have them.

  2. identified Sep 14, 2026, 04:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 14, 2026, 07:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 14, 2026, 10:18 PM UTC

    This incident has been resolved.

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