Retool experienced a minor incident on September 14, 2026 affecting Platform APIs, lasting 6h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Platform APIs
Update timeline
- investigating Sep 14, 2026, 04:07 PM UTC
We're investigating an issue causing some users to experience errors when connecting to Retool's MCP server. Some connections may fail. We're working on a fix and will provide updates as we have them.
- identified Sep 14, 2026, 04:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 14, 2026, 07:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 10:18 PM UTC
This incident has been resolved.