Retool incident

Errors running generic JDBC resource type queries

Notice Resolved View vendor source →

Retool experienced a notice incident on September 1, 2026 affecting Resource Queries, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 03:31 PM UTC
Resolved
Sep 01, 2026, 07:06 PM UTC
Duration
3h 35m
Detected by Pingoru
Sep 01, 2026, 03:31 PM UTC

Affected components

Resource Queries

Update timeline

  1. identified Sep 01, 2026, 03:31 PM UTC

    Some customers are seeing generic JDBC resource type queries fail with an error referencing LZ4 compression. Connection tests still pass, so the error appears only when running a query or loading a resource schema. We have identified the cause and are working on a fix.

  2. resolved Sep 01, 2026, 07:06 PM UTC

    This incident has been resolved.