Resideo experienced a minor incident on May 21, 2025 affecting Resideo Smart Home, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Resideo Smart Home
Update timeline
- investigating May 21, 2025, 12:12 AM UTC
We are aware some of our customers are experiencing issues with our application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may cause.
- resolved May 21, 2025, 12:23 AM UTC
All systems are operational.