Resideo incident

Support Phone Lines

Critical Resolved View vendor source →

Resideo experienced a critical incident on June 10, 2025 affecting Resideo Smart Home, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 04:12 PM UTC
Resolved
Jun 10, 2025, 04:33 PM UTC
Duration
21m
Detected by Pingoru
Jun 10, 2025, 04:12 PM UTC

Affected components

Resideo Smart Home

Update timeline

  1. investigating Jun 10, 2025, 04:12 PM UTC

    We are aware of an issue affecting our support phone numbers. We thank you for your patience as we work to resolve the situation as rapidly as possible. Please accept our apologies for the disruption.

  2. resolved Jun 10, 2025, 04:33 PM UTC

    Support Phone lines are back up and fully operational.