Resideo experienced a critical incident on June 11, 2025 affecting Resideo Smart Home, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Resideo Smart Home
Update timeline
- investigating Jun 11, 2025, 02:16 PM UTC
We are aware of an issue affecting our support phone numbers. We thank you for your patience as we work to resolve the situation as rapidly as possible. Please accept our apologies for the disruption.
- resolved Jun 11, 2025, 02:51 PM UTC
Phone system interruption is resolved, all systems are operational.