Resolved after 4 hours 38 minutes, affecting Resideo Smart Home, on February 4, 2026.
We are aware that some customers are currently experiencing issues with the Resideo Smart Home application. Your thermostat can still be operated directly to control your heating and cooling system. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
Affected components
Update timeline
- identified Feb 04, 2026, 06:42 AM UTC
We are aware that some customers are currently experiencing issues with the Resideo Smart Home application. Your thermostat can still be operated directly to control your heating and cooling system. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
- identified Feb 04, 2026, 08:00 AM UTC
We are aware that some customers are currently experiencing issues with the Resideo Smart Home application. Your thermostat can still be operated directly to control your heating and cooling system. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
- resolved Feb 04, 2026, 11:21 AM UTC
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