Resolved after 1 hour 8 minutes, affecting My Total Connect Comfort Application and Total Connect Comfort International Application and 1 more, on June 21, 2025.
We are aware some of our customers are experiencing issues with our application. This may impact logging in and controlling your devices remotely. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may cause.
Affected components
Update timeline
- investigating Jun 21, 2025, 03:57 PM UTC
We are aware some of our customers are experiencing issues with our application. This may impact logging in and controlling your devices remotely. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may cause.
- resolved Jun 21, 2025, 05:06 PM UTC
All services are running normally.
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