Resolved after 1 day 21 hours, affecting Total Connect 2.0, on July 11, 2025.
We are investigating some issues impacting the Total Connect 2.0 functionality. This may affect your end user's remote capability and appears to occur only with a limited population of Android users. Please log into the TC2 website for more details. There is no impact to alarm delivery. We appreciate your patience while we work to resolve the issue.
Affected components
Update timeline
- investigating Jul 11, 2025, 04:10 PM UTC
We are investigating some issues impacting the Total Connect 2.0 functionality. This may affect your end user's remote capability and appears to occur only with a limited population of Android users. Please log into the TC2 website for more details. There is no impact to alarm delivery. We appreciate your patience while we work to resolve the issue.
- resolved Jul 13, 2025, 01:26 PM UTC
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