REPAY incident

Reporting Dashboard Availability Issue

Minor Resolved View vendor source →

REPAY experienced a minor incident on July 28, 2026 affecting REPAY Gateway Admin and REPAY Gateway Admin (AWS (N Virginia)) and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 02:43 PM UTC
Resolved
Jul 28, 2026, 04:01 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 28, 2026, 02:43 PM UTC

Affected components

REPAY Gateway AdminREPAY Gateway Admin (AWS (N Virginia))Webhooks (AWS (Oregon))

Update timeline

  1. investigating Jul 28, 2026, 02:43 PM UTC

    REPAY is currently investigating an issue affecting the availability of certain reporting dashboards that rely on real-time data. Customers may experience difficulty accessing some reconciliation reports. This issue is limited to reporting only and does not impact transaction processing, payment processing, funding, or other REPAY services. Our team is actively investigating the issue and will provide additional updates as more information becomes available.