REPAY incident

REPAY Dashboard Reporting Issues

Minor Resolved View vendor source →

REPAY experienced a minor incident on August 6, 2026 affecting REPAY Gateway API and REPAY Gateway Admin and 1 more component, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 05:56 PM UTC
Resolved
Aug 07, 2026, 11:11 PM UTC
Duration
1d 5h
Detected by Pingoru
Aug 06, 2026, 05:56 PM UTC

Affected components

REPAY Gateway APIREPAY Gateway AdminREPAY Gateway Admin (AWS (N Virginia))REPAY ACH Backend (RAB) ProcessingREPAY ACH Backend (RAB) PortalEBPPHosted Payment PageIVREmail SystemEmail System (Sandbox)

Update timeline

  1. identified Aug 06, 2026, 05:56 PM UTC

    Good afternoon, REPAY clients may be experiencing issues with reporting dashboards. This issue does NOT impact payment processing. We have identified the issue and are working to remediate immediately. Thank you for you continued patience while we work to resolve the issue. We will post additional updates as they become available. Thank you,

  2. monitoring Aug 06, 2026, 06:53 PM UTC

    Good afternoon, We have updated the reporting instances and expect delivery to be on schedule effective immediately. As always, please reach out to our standard REPAY servicing channels if you continue to experience issues. We will continue to monitor to ensure things are working properly. Thank you again for your patience.