REPAY experienced a minor incident on August 27, 2026 affecting REPAY Gateway API and REPAY Gateway Admin and 1 more component, lasting 23h 37m. The incident has been resolved; the full update timeline is below.
Affected components
REPAY Gateway APIREPAY Gateway AdminREPAY Gateway Admin (AWS (N Virginia))REPAY ACH Backend (RAB) ProcessingREPAY ACH Backend (RAB) PortalEBPPHosted Payment PageIVREmail SystemEmail System (Sandbox)
Update timeline
- identified Aug 27, 2026, 03:29 PM UTC
Good morning, We are aware of an incident impacting ACH payments for some REPAY clients. Our team is actively investigating and will reply with updates as they become available. Thank you for your continued patience.
- monitoring Aug 27, 2026, 03:50 PM UTC
Good morning, Thank you for your continued patience. The incident has been resolved and REPAY is seeing successful ACH transactions. We will continue to monitor for potential ongoing impacts and will move to resolved within 24 hours. Thank you again for your patience. REPAY