REPAY experienced a minor incident on July 21, 2026 affecting Lift (Ventanex) and Stratus (Production), lasting 11h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Lift (Ventanex)Stratus (Production)
Update timeline
- monitoring Jul 21, 2026, 06:23 AM UTC
Starting around midnight EST, REPAY noticed connection issues with the Lift platform which may have caused intermittent payment failures. We are aware and have resolved the issue and will continue monitoring for the next 12 hours. If you continue to have any customer-facing issues, please reach out to REPAY through your standard support channels. Thank you for your continued patience.