REPAY incident

Transaction Declines - Gateway Error 1017

Minor Ongoing View vendor source →

REPAY is currently experiencing a minor incident affecting REPAY Gateway API and REPAY Gateway Admin and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 05:24 PM UTC
Resolved
Ongoing
Duration
● 1h 3m
Detected by Pingoru
May 12, 2026, 05:24 PM UTC

Affected components

REPAY Gateway APIREPAY Gateway AdminREPAY Gateway Admin (AWS (N Virginia))Email System (Sandbox)Webhooks (AWS (Oregon))

Update timeline

  1. identified May 12, 2026, 05:24 PM UTC

    We have identified an issue that may be causing transactions with specific BINs to be declined either with a Gateway Error 1017 or with a message stating "Transaction declined due to BIN xxxxxx being blocked for fraudulent or other reasons. Please contact REPAY Customer Service for more information" We are working diligently on a resolution and will share additional information as it becomes available.