REPAY experienced a minor incident on May 8, 2026 affecting REPAY Gateway API and REPAY Gateway Admin and 1 more component, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
REPAY Gateway APIREPAY Gateway AdminREPAY Gateway Admin (AWS (N Virginia))Webhooks (AWS (Oregon))
Update timeline
- investigating May 08, 2026, 03:30 PM UTC
We are aware of some clients experiencing issues when trying to access the REPAY Gateway for batch reporting and, in some cases, payment processing. This has been escalated and we are currently working to resolve these issues and will provide updates as they become available. Thank you for patience. We apologize for the inconvenience."
- monitoring May 08, 2026, 04:41 PM UTC
UPDATE: We have identified and remediated the issue and will continue to monitor.