REPAY incident

Intermittent Gateway Issues

REPAY is currently experiencing a minor incident affecting REPAY Gateway API and REPAY Gateway Admin and 1 more component, which began 12h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 03:30 PM UTC
Resolved
Ongoing
Duration
● 12h 4m
Detected by Pingoru
May 08, 2026, 03:30 PM UTC

Affected components

REPAY Gateway APIREPAY Gateway AdminREPAY Gateway Admin (AWS (N Virginia))Webhooks (AWS (Oregon))

Update timeline

  1. investigating May 08, 2026, 03:30 PM UTC

    We are aware of some clients experiencing issues when trying to access the REPAY Gateway for batch reporting and, in some cases, payment processing. This has been escalated and we are currently working to resolve these issues and will provide updates as they become available. Thank you for patience. We apologize for the inconvenience."

  2. monitoring May 08, 2026, 04:41 PM UTC

    UPDATE: We have identified and remediated the issue and will continue to monitor.