REPAY incident

Intermittent ApplePay Issues

Resolved after 3 hours 19 minutes, affecting REPAY Gateway API and REPAY Gateway API (REPAY Gateway API — AWS (Oregon)) and 1 more, on March 6, 2026.

resolved Mar 06, 2026, 11:27 PM UTC

UPDATE: At this time, we believe the ApplePay transaction issues have been resolved. As normal, please reach out to our service team if you experience any further processing issues. Thank you for your patience!

Started
Mar 06, 2026, 08:08 PM UTC
Resolved
Mar 06, 2026, 11:27 PM UTC
Duration
3h 19m
Detected by Pingoru
Mar 06, 2026, 08:08 PM UTC

Affected components

REPAY Gateway APIREPAY Gateway API (REPAY Gateway API — AWS (Oregon))REPAY Gateway API (REPAY Gateway API — AWS (N Virginia))REPAY Gateway AdminREPAY Gateway Admin (REPAY Gateway Admin — AWS (Oregon))REPAY Gateway Admin (REPAY Gateway Admin — AWS (N Virginia))Payrazr/PayrazRx/Careview v4Payrazr/PayrazRx/Careview v4 (Payrazr/PayrazRx/Careview v4 — Production)Payrazr/PayrazRx/Careview v4 (Payrazr/PayrazRx/Careview v4 — Payment Gateway)

Update timeline

  1. investigating Mar 06, 2026, 08:08 PM UTC

    We are aware of intermittent issues processing ApplePay payments and are investigating. We will continue to provide updates as they become available.

  2. monitoring Mar 06, 2026, 09:45 PM UTC

    UPDATE: We've identified and resolved the issue with ApplePay transactions. We will continue to monitor before closing the incident.

  3. resolved Mar 06, 2026, 11:27 PM UTC

    UPDATE: At this time, we believe the ApplePay transaction issues have been resolved. As normal, please reach out to our service team if you experience any further processing issues. Thank you for your patience!

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