Resolved after 3 hours 50 minutes, affecting REPAY Gateway API and REPAY Gateway API (REPAY Gateway API — AWS (Oregon)) and 1 more, on March 31, 2026.
UPDATE: We have monitored and now feel confident to move this incident from monitoring to resolved. Once again, we apologize for the inconvenience and thank you for your continued patience.
Affected components
Update timeline
- monitoring Mar 31, 2026, 04:28 PM UTC
REPAY is aware of a system issue causing intermittent outages. While we are seeing our systems recovering at this point, we will continue to monitor and provide updates as they become available.
- resolved Mar 31, 2026, 05:01 PM UTC
UPDATE: This issue has been fully resolved. If you experience any additional issues or have additional concerns, please reach out to our Customer Service group through traditional channels. Thank you and, once again, we're terribly sorry for any inconvenience.
- investigating Mar 31, 2026, 05:12 PM UTC
UPDATE: We are aware customers may once again be experiencing issues and are currently investigating. We apologize for the inconvenience and will provide additional updates as they come.
- monitoring Mar 31, 2026, 05:58 PM UTC
UPDATE: Thank you for your continued patience. We have identified and addressed the current issue. We will continue to monitor services throughout the day.
- resolved Mar 31, 2026, 08:19 PM UTC
UPDATE: We have monitored and now feel confident to move this incident from monitoring to resolved. Once again, we apologize for the inconvenience and thank you for your continued patience.
Your product runs on more than REPAY
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services