Reducto Outage History

Reducto had 36 outages in the last 2 years totaling 14h 22m of downtime — averaging 1.5 incidents per month.

There were 36 Reducto outages since August 7, 2025 totaling 14h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.reducto.ai

Major October 20, 2025

AWS Outage

Detected by Pingoru: Oct 20, 2025, 09:05 AM UTC
Resolved: Oct 20, 2025, 10:00 AM UTC
Duration: 54m

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Minor October 14, 2025

Small fraction of jobs errored to do read-only issue with DB connection

Detected by Pingoru: Oct 14, 2025, 04:18 AM UTC
Resolved: Oct 14, 2025, 04:09 AM UTC
Duration: —

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Major October 11, 2025

Some jobs failing to queue

Detected by Pingoru: Oct 11, 2025, 09:05 PM UTC
Resolved: Oct 11, 2025, 08:57 PM UTC
Duration: —

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Critical October 2, 2025

Database connection issues

Detected by Pingoru: Oct 02, 2025, 06:29 PM UTC
Resolved: Oct 02, 2025, 07:05 PM UTC
Duration: 35m

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Minor October 2, 2025

Increased Latency for Parsing & Extraction

Detected by Pingoru: Oct 02, 2025, 02:56 PM UTC
Resolved: Oct 02, 2025, 04:57 PM UTC
Duration: 2h 1m

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Minor September 25, 2025

Slower Autoscaling for Parsing & Extraction

Detected by Pingoru: Sep 25, 2025, 09:39 PM UTC
Resolved: Sep 25, 2025, 10:11 PM UTC
Duration: 32m

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Critical August 28, 2025

Issues with studio logging in

Detected by Pingoru: Aug 28, 2025, 04:53 AM UTC
Resolved: Aug 28, 2025, 05:03 AM UTC
Duration: 10m

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Major August 22, 2025

Rolling deployment caused small percentage of API jobs to fail

Detected by Pingoru: Aug 22, 2025, 08:34 PM UTC
Resolved: Aug 22, 2025, 07:07 PM UTC
Duration: —

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Minor August 18, 2025

Some users are experiencing execution issues with pipelines

Detected by Pingoru: Aug 18, 2025, 09:11 PM UTC
Resolved: Aug 19, 2025, 02:25 AM UTC
Duration: 5h 13m

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Minor August 14, 2025

Elevated 503 and Pending Jobs

Detected by Pingoru: Aug 14, 2025, 04:11 PM UTC
Resolved: Aug 14, 2025, 09:07 PM UTC
Duration: 4h 55m

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Critical August 7, 2025

Upstream Dependency Issue

Detected by Pingoru: Aug 07, 2025, 10:45 PM UTC
Resolved: Aug 07, 2025, 08:39 PM UTC
Duration: —

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