Reducto incident

degraded latency

Minor Resolved View vendor source →

Reducto experienced a minor incident on February 12, 2026 affecting Parsing and Extraction, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 08:31 PM UTC
Resolved
Feb 12, 2026, 08:31 PM UTC
Duration
Detected by Pingoru
Feb 12, 2026, 08:31 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Feb 12, 2026, 05:17 PM UTC

    Status: Investigating increased latency, unknown cause for now Affected components Parsing (Degraded performance) Extraction (Degraded performance)

  2. monitoring Feb 12, 2026, 06:47 PM UTC

    Status: Monitoring We are monitoring the resolution. Affected components Extraction (Degraded performance) Parsing (Degraded performance)

  3. resolved Feb 12, 2026, 08:31 PM UTC

    Status: Resolved We've root caused and resolved database issues. Services are fully operational. Affected components Parsing (Operational) Extraction (Operational)