Reducto incident

Backend Vendor reporting major outage

Minor Resolved View vendor source →

Reducto experienced a minor incident on March 4, 2026 affecting Parsing and Studio and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 06:36 PM UTC
Resolved
Mar 04, 2026, 06:36 PM UTC
Duration
Detected by Pingoru
Mar 04, 2026, 06:36 PM UTC

Affected components

ParsingStudioExtraction

Update timeline

  1. monitoring Mar 04, 2026, 05:33 PM UTC

    Status: Monitoring Our Backend vendor is reporting high error rates, impacting our Studio experience. We are monitoring the situation, and will update when resolved Affected components Studio (Full outage)

  2. monitoring Mar 04, 2026, 05:42 PM UTC

    Status: Monitoring /pipeline invocation and Studio severely impacted - Backend vendor reporting major outage Affected components Parsing (Degraded performance) Extraction (Degraded performance) Studio (Full outage)

  3. resolved Mar 04, 2026, 06:36 PM UTC

    Status: Resolved backend incident no longer affecting product experience or /pipeline invocation Affected components Parsing (Operational) Extraction (Operational) Studio (Operational)