Reducto incident

Investigating elevated failure rates on the API

Minor Resolved View vendor source →

Reducto experienced a minor incident on January 30, 2026 affecting Parsing and Extraction, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 08:10 PM UTC
Resolved
Jan 30, 2026, 08:10 PM UTC
Duration
—
Detected by Pingoru
Jan 30, 2026, 08:10 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Jan 30, 2026, 03:04 AM UTC

    Status: Investigating Investigating elevated failure rates. Affected components Parsing (Partial outage) Extraction (Partial outage)

  2. monitoring Jan 30, 2026, 03:13 AM UTC

    Status: Monitoring We've identified the issue and deployed a fix. We are monitoring to ensure systems are healthy. Affected components Extraction (Operational) Parsing (Operational)

  3. resolved Jan 30, 2026, 08:10 PM UTC

    Status: Resolved We haven't observed any additional failures. Affected components Parsing (Operational) Extraction (Operational)