Reducto incident

elevated timeouts on a subset of jobs

Minor Resolved View vendor source →

Reducto experienced a minor incident on January 30, 2026 affecting Parsing and Extraction, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 11:00 PM UTC
Resolved
Jan 30, 2026, 11:00 PM UTC
Duration
Detected by Pingoru
Jan 30, 2026, 11:00 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Jan 30, 2026, 10:07 PM UTC

    Status: Investigating The team is investigating timeouts Affected components Parsing (Degraded performance) Extraction (Degraded performance)

  2. monitoring Jan 30, 2026, 10:48 PM UTC

    Status: Monitoring All services back up, the team will continue monitoring Affected components Parsing (Operational) Extraction (Operational)

  3. resolved Jan 30, 2026, 11:00 PM UTC

    Status: Resolved All services back to normal Affected components Parsing (Operational) Extraction (Operational)