Reducto incident

Rolling deploy caused transient errors

Minor Resolved View vendor source →

Reducto experienced a minor incident on May 6, 2026 affecting Parsing and Studio and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 10:00 PM UTC
Resolved
May 06, 2026, 10:00 PM UTC
Duration
Detected by Pingoru
May 06, 2026, 10:00 PM UTC

Affected components

ParsingStudioExtraction

Update timeline

  1. identified May 06, 2026, 09:41 PM UTC

    Status: Identified Rolling deployment started. We started observing transient failures during the deploy process. Affected components Extraction (Partial outage) Studio (Operational) Parsing (Partial outage)

  2. resolved May 06, 2026, 10:00 PM UTC

    Status: Resolved Changes were rolled back and error rate dropped to normal rates. Affected components Studio (Operational) Parsing (Operational) Extraction (Operational)