Rapid7 incident

Degradation of Command Platform

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on April 13, 2026 affecting User Interface and User Interface and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 03:45 PM UTC
Resolved
Apr 13, 2026, 04:35 PM UTC
Duration
50m
Detected by Pingoru
Apr 13, 2026, 03:45 PM UTC

Affected components

User InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser Interface

Update timeline

  1. investigating Apr 13, 2026, 03:45 PM UTC

    We are currently investigating an issue affecting Command Platform Login and Navigation between Command Platform Experiences. Customers may experience login latency and latency navigating through the User Interface. Our engineering teams are actively working to identify the cause and restore normal service. Updates will be posted here as they become available.

  2. monitoring Apr 13, 2026, 04:14 PM UTC

    A fix has been implemented and we are continuing to monitor our recovery.

  3. resolved Apr 13, 2026, 04:35 PM UTC

    This incident has been resolved. Thank you for your patience and cooperation as we investigated and remediated.