Rapid7 incident

Vulnerability Management - Dashboard and Reporting Degradation

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on September 20, 2026 affecting User Interface and Data Processing, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2026, 11:33 AM UTC
Resolved
Sep 20, 2026, 01:26 PM UTC
Duration
1h 53m
Detected by Pingoru
Sep 20, 2026, 11:33 AM UTC

Affected components

User InterfaceData Processing

Update timeline

  1. investigating Sep 20, 2026, 11:33 AM UTC

    We are currently investigating an issue affecting Vulnerability Management - Exposure Analytics and Command Platform Dashboard / Reporting Experiences Customers may experience latency and failure to load dashboard cards, APIv4 is also impacted. Our engineering teams are actively working to identify the cause and restore normal service. Updates will be posted here as they become available.

  2. identified Sep 20, 2026, 11:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 20, 2026, 01:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 20, 2026, 01:26 PM UTC

    This incident has been resolved.