Rainbow incident

Issue with inbound/outbound Softphone calls for some users

Minor Resolved View vendor source →

Rainbow experienced a minor incident on November 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 03:43 PM UTC
Resolved
Nov 25, 2025, 03:43 PM UTC
Duration
—
Detected by Pingoru
Nov 25, 2025, 03:43 PM UTC

Update timeline

  1. resolved Nov 25, 2025, 03:43 PM UTC

    Type: Incident Duration: 3 hours and 32 minutes Affected Components: [EMEA] Rainbow Hub Voice Services Nov 25, 18:50:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 25, 19:13:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 25, 15:43:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 25, 19:15:00 GMT+0 - Resolved - This incident has been resolved.